10.1 UK Delivery Options and Costs
Royal Mail First Class - Signed For Delivery time estimated - 1 to 5 working days
Vinyl
1 to 8 records = £7.65
More than 8 Vinyl please get in touch prior to ordering
For Cds please get in touch prior to Ordering for a price.
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Royal Mail Second Class - Signed For Delivery time estimated - 3 to 7 working days
Vinyl
1 to 8 records = £5.10
More than 8 Vinyl please get in touch prior to ordering
For Cds please get in touch prior to Ordering for a price.
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Our default delivery method is Second Class Recorded as we encourage customers to use a recorded method of delivery
to give as much traceability to both you the customer and to us the supplier.
All delivery times quoted are estimates, it can take longer for a delivery to reach its destination
We will be adding additional delivery options over the next few months
You can Collect your order from our Warehouse by appointment, please just contact us for details.
UK - This zone comprises of England, Scotland, Wales and Northern Ireland.
All vinyls are dispatched in a mailer with cardboard stiffener. If a larger volume of vinyl
is ordered then we may dispatch the items in a vinyl pizza box or in a several mailers firmly secured together with tape.
For both Vinyl and CDs Doubles are classed as two units. Triples as three units and so forth.
Any CDs dispatched will be sent in a padded envelope. If a larger volume of CDs may be
dispatched in a larger padded envelope or in a cardboard box.
If have any specific requirements relating to the packaging of your order, or specific delivery
instructions then please let us know at the time of Ordering and we will try to meet your requirements.
All Orders are generally picked and dispatched within one working day of payment being received and cleared,
Occasionally the dispatch of an Order may be delayed if we need more information from you, or we need to
discuss an element of your Order with you.
Whilst we aim that are orders are delivered as quickly as possible we are unfortunately unable
to control the speed of delivery once the order has been dispatched. If you do not receive your
order within 10 days of our confirmation of dispatch to you then please contact us.
As per Paypal rules we can only send orders to the address on the Paypal payment reciept.
If you wish us to send your order to an address different to the one on your Paypal account
you must add the delivery address to your Paypal payment before you pay. This is very easy for
you to do and takes a couple of minutes.
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11. Force Majeure
Therapy The Hub Ltd and/or RTM Distribution and/or any of their employees cannot be held
responsible and will accept no liability to the Customer for any failure to deliver any ordered
goods or for any delay in delivery or for any damage or defect to goods delivered that is caused
by any circumstance that are beyond reasonable control.
